What Our Terms Actually Cover
Our terms set the conditions under which you may hold an account and conduct transactions — including deposits and withdrawals processed through JazzCash, Easypaisa, and Raast. Eligibility depends on where you are located and whether local law in your region permits access to this type of
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platform. We do not extend access to regions where it is not permitted. By opening an account, you confirm that you are doing so in a jurisdiction where such access is lawful. Your account wallet records every transaction you initiate, and those records are held in
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line with the retention periods described in our privacy terms. If you dispute a transaction — whether a JazzCash deposit, an Easypaisa transfer, or a Raast withdrawal — the process begins by contacting our support channel with your transaction reference. We review the account log before
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issuing any response. Payment method conditions, including which rails are active for your account type, are part of the operational terms that can be updated periodically. When that happens, we post the change before it takes effect. Pakistan-based accounts are subject to the applicable conditions for
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this market; no separate terms document is needed — the full conditions apply as published here.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.